What TMHP’s September 20, 2026 System Maintenance Outage Means for Providers
TMHP scheduled a system maintenance outage Sunday, September 20, 2026, from 5:00 a.m. to 11:00 p.m. Central. All web-based applications and functions are unavailable during that window.
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Texas Medicaid & Healthcare Partnership (TMHP) has scheduled a system maintenance outage from 5:00 a.m. to 11:00 p.m., Central time, on Sunday, September 20, 2026. During that window, all web-based applications and functions are unavailable.
ElderSuite serves centers nationwide; this outage is Texas TMHP. These times are current as of TMHP’s last update on 8/25/2026.
What changed
TMHP posted a scheduled system maintenance outage for Sunday, September 20, 2026. TMHP states that during a scheduled system maintenance outage, all web-based applications and functions are unavailable. The notice does not name other systems.
Who it affects
The notice is a Texas TMHP notice for providers who use TMHP web-based applications and functions.
TMHP lists two contacts for more information: the TMHP Contact Center at 800-925-9126 and the TMHP-CSHCN Services Program Contact Center at 800-568-2413.
When the outage runs
Sunday, September 20, 2026, from 5:00 a.m. to 11:00 p.m., Central time.
What to do
During the outage, TMHP’s web-based applications and functions are unavailable.
Centers that prepare their Texas Medicaid claims in ElderSuite’s adult day care billing software should plan claim submissions before or after the outage window.
If you need more information from TMHP, call the TMHP Contact Center at 800-925-9126 or the TMHP-CSHCN Services Program Contact Center at 800-568-2413.
Official source
Read TMHP’s notice, System Maintenance Outage Scheduled for September 20, 2026, last updated 8/25/2026.
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TMHP web-based apps unavailable Sunday, Sept 20, 5:00 a.m.–11:00 p.m. Central.
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